Frequently Asked Questions (FAQ)

Due to the current Covid situation, we have decided to move online. Wellsprings is now Online. There is no timeline when the outlets will be opened.

Post Covid days have proved to be challenging as well. Can't put the genie back into the bottle. The outlet in Midview Wellsprings remains close. We are totally online now.  

These are the questions on our customers' minds when they call. 

1. Trust. Are we trustworthy? Wellsprings has just passed the 30 years in operation and we supply mainly to the Catholic communities in Singapore and Malaysia. Our WhatsApp is +6597493702 is just a text away. 

2. Payment

  1. By Internet Banking, details of our account are found in the order form when you are placing the order.
  2. By PayNow. Details in the order form.
  3. Cheque for Organisations.
  4. No cash on delivery option. 

3. Delivery

  1. For Wines/Hosts - Self Collect or Delivery by Wellsprings. There is a S$10-S$15 charge per delivery per address. Delivery is usually once a week on Wednesday. Call to check.
  2. For all other products - Self Collect or Ninja Van or Post.
  3. Self Collect - details will be provided via WhatsApp after order is finalised. Pickup at Blk 22 Sin Ming Lane #06-73 City Singapore 573969. 
  4.  By Ninja Van - within 2-3 days. Tracking details available. $8 for a package 4kg or less.
  5. By Post. Within 1 week with no tracking.

4. Other Products

  1. If you can't find any the title you wanted, drop me a message via WhatsApp +6597493702 and I will check it out for you.


General Questions

Our usual supply chain has been compromised due to Covid-19. We are using FedEx or UPS to move our products from US, India, Philippines into SG. Shipping charges have gone up.

In the meantime, we are staying home a lot more; so much so that we learned how to make pizza, grow herbs and thinking of ways to stay sane.  Growing mushrooms especially Portobello looks promising.

Stay safe and God bless all of us in these trying days.



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